Elevateendure LLC – Shipping Policy
1. Introduction
At Elevateendure LLC, we are committed to providing reliable and efficient shipping for all our customers. We strive to ensure that your orders arrive safely and within the estimated timeframe. By using our website and placing an order, you acknowledge and agree to the terms and conditions outlined in this Shipping Policy.
2. Shipping Coverage Area
We currently ship only within the United States.
We do not offer international shipping at this time.
We are unable to ship to Puerto Rico, Guam, and the U.S. Virgin Islands.
We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
3. Shipping Costs
We offer FREE standard shipping on all orders within the United States!
No minimum purchase is required to qualify for free standard shipping.
Shipping costs are automatically calculated at checkout and will be displayed as $0.00.
4. Shipping Methods
We offer only one shipping method: FREE standard shipping.
We do not offer expedited shipping options at this time.
All orders are shipped via the same standard method to ensure consistency and reliability in delivery.
5. Order Processing
Our order fulfillment process typically takes 1-2 business days.
Business days are defined as Monday through Friday, excluding holidays.
Orders placed on weekends or holidays will be processed on the next business day.
During peak seasons or promotional periods, order processing times may be slightly longer. We will make every effort to process your order as quickly as possible and will notify you of any significant delays.
6. Shipping Timeframes
Delivery typically takes 5 business days after your order has shipped.
Please note that this timeframe is an estimate and may vary slightly depending on your location.
Factors such as weather conditions, carrier delays, and unforeseen circumstances may affect delivery times. While we cannot guarantee exact delivery dates, most orders arrive within the estimated timeframe.
7. Shipping Carriers
We use a variety of carriers to ship your orders, including USPS, UPS, and FedEx.
The carrier selected for each shipment is determined by factors such as package weight, dimensions, and destination.
We reserve the right to change carriers without notice to ensure the most efficient delivery of your order.
8. Tracking Information
Tracking information will be provided to you once your order has shipped.
A tracking number will be sent to the email address you provided during checkout.
You can also access tracking information by logging into your customer account on our website and viewing your order history.
Tracking information may take up to 24-48 hours to update after your order has shipped.
If your tracking information is not updating or appears to be inaccurate, please contact us for assistance.
9. Order Verification
In some cases, we may need to verify your order information before it can be shipped. This is to protect against fraud and ensure the security of your purchase.
Order verification may cause a slight delay in processing your order.
If we need to verify your order, we will contact you via email or phone to request additional information.
10. Shipping Restrictions
Currently we do not have any products with special shipping restrictions.
We do not have any quantity limitations on our products.
We do not ship hazardous materials.
11. Package Handling
We take great care in preparing your packages for shipment to ensure that your products arrive safely.
We use a variety of packaging materials, including bubble wrap, packing peanuts, and sturdy boxes, to protect your items during transit.
We are committed to eco-friendly packaging practices and strive to use recycled and recyclable materials whenever possible.
12. Delivery Issues
If your package is lost or damaged during shipping, please contact us immediately.
Delivery issues must be reported within 7 days of the expected delivery date.
When reporting a delivery issue, please provide your order number, tracking number, and a detailed description of the problem.
If your package is confirmed to be lost or damaged, we will ship a replacement to you as quickly as possible.
13. Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us:
- Business Name: Elevateendure LLC
- Address: 7900 Shelbyville Rd Louisville, Kentucky 40222, United States
- Phone: +1(502) 245-7709
- Email: support@elevateendure.us