Get In Touch with Elevateendure LLC
We’re here to help you on your fitness journey! At Elevateendure LLC, we are committed to providing exceptional customer service and are always happy to answer your questions, address your concerns, and listen to your feedback. We understand that reaching your fitness goals can sometimes require extra support, and we’re dedicated to providing that support every step of the way.
When you contact us, you can expect a prompt and helpful response. We strive to respond to all inquiries within 24-48 hours. Your satisfaction is our priority, and we genuinely appreciate you reaching out to us. We’re excited to hear from you!
Contact Information
Elevateendure LLC
7900 Shelbyville Rd Louisville, Kentucky 40222, United States
Please note that while we’re happy to hear from you, in-person visits are by appointment only. Please contact us to schedule a meeting.
Phone: +1(502) 245-7709
Customer Service Email: support@elevateendure.us
Hours of Operation:
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 2:00 PM EST
Sunday: Closed
Contact Form
For your convenience, you can also reach us by filling out the form below. Please provide as much detail as possible so we can assist you efficiently.
After submitting the form, you will receive an automated confirmation email. A member of our team will review your request and respond within 24-48 hours.
Customer Support Hours
Our customer support team is available during the following hours:
Regular Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 2:00 PM EST
Sunday: Closed
Holiday Schedule: Please note that our customer support team observes major US holidays. Response times may be slightly delayed during these periods.
Time Zone: All times are listed in Eastern Standard Time (EST).
After-Hours Inquiries: While our team may not be immediately available outside of regular business hours, we will make every effort to respond to your inquiry as soon as possible on the next business day.
Expected Response Times:
Email: 24-48 hours
Phone: During business hours, typically answered immediately or within a few minutes.
Live Chat Information
We currently do not offer live chat support. Please use the other contact methods listed on this page for assistance.
FAQ Reference
Before contacting us, please check our FAQ section for immediate answers to common questions. You might find the information you need right away!
Shipping & Returns Information
We offer FREE standard shipping on all orders within the USA. Typical delivery time is 5 business days.
We also offer FREE returns within 30 days of delivery.
For more detailed information, please visit our Shipping & Returns Policy page.
If you have any questions about shipping or returns, please don’t hesitate to contact us!
Feedback Invitation
We value your feedback! Your suggestions and insights help us improve our products and services and better serve the fitness community.
We use customer feedback to refine our product designs, improve our website experience, and enhance our customer service. We appreciate you taking the time to share your thoughts with us.